eTicketing Rollout and Training
eTicketing Rollout and Training
2 Pages8270 Greensboro Drive, Suite 1000, McLean, VA 22102 703.752.7900 Introduction The client, the nation’s intercity passenger rail operator, recently launched an electronic ticketing—or eTicketing—program to simplify their ticketing process and enhance their customers’ travel experiences. The client needed help rolling out the program and training their train conductors on the new system. The eTicketing System The new eTicketing system allows con
