A financial services organization deploying a security operations platform for the first time turned to ThreatConnect to mature its program. Before, analysts relied on disparate open-source tools and manual SIEM alert validation, which slowed efficiency. With ThreatConnect, deployment engineers and a dedicated Customer Success Engineer guided setup and training, tailoring lessons for both technical and non-intel staff. Ongoing support included Slack channels, direct access to experts, and resources like GitHub and a knowledge base. Within two months, the customer saw immediate value and now plans to expand platform use to incident response.

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