EST Associates managed their AR manually through Excel and mailed paper invoices, with only 27% of customers receiving electronic invoices. To streamline the process, they implemented Lockstep, aiming for a straight-through process (STP) that automates the entire AR cycle from invoice generation to collection. After adopting Lockstep, EST reduced manual processes by 73%, increased cash flow by 148%, and improved invoice delivery, with 80% of customers now receiving invoices electronically. Lockstep's seamless integration with their ERP, Sage Intacct, allowed for automation, better visibility, and more efficient collection efforts.

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