Mary Beth Kester, Manager of IT at Essentia Health – Sandstone Health Center, has seen her organization through quite a transformation over the years. From paper charts to a clunky EHR system to a now paperless facility with MatrixCare, Kester now spends her time doing her “real” job of overseeing IT Operations and the Radiology Manager at Sandstone instead of dealing with software issues and troubleshooting. MatrixCare, the industry leading EHR across the continuum of care, was implemented in the Sandstone facility in the spring of 201 1 and they’ve been going full force since. CHALLENGES: • Cumbersome navigation of existing system • Incomplete, inefficient documentation • Tedious survey process • Disparate billing systems across the organization

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