EPIC RPS Increases Eciencies with BillingPlatform Case Study Finance Company Reduces Resource Burden by 50% with Cloud-based Billing Background EPIC RPS (Retirement Plan Services), an NBT Bancorp company, struggled to serve its customers with an outdated, homegrown billing solution for its growing 401(k) business. By implementing BillingPlatform, the nancial services company has been able to: EPIC oers full-service 401(k) and other retirement plan design services. Founded in 1993, the company has over 170,000 participants of some 3,300 separate retirement plans. In this capacity, EPIC administers $12 billion in assets, serving a wide range of clients including banks, trust companies, investment advisors, third-party administrators and other intermediaries in the retirement

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