Case Study

Enterprise Content Management System Allows County Prothonotary Office to Do More with Fewer Employees.

Enterprise Content Management System Allows County Prothonotary Office to Do More with Fewer Employees.

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www.keymarkinc.com The Client Located in central Pennsylvania, Dauphin County is home to the state capital of Harrisburg. Covering 525 square miles, the county has a growing population of more than 250,000. With this growth comes the necessity for additional county services, creating challenges for county officials to provide cost-effective programs for residents and efficient, user-friendly systems for employees. The Dauphin County Prothonotary’s Office files all legal papers related to the civil court. These documents may include arbitration hearings, argument court and civil trials, building agreements, change of names, issue of divorce certificates, and landlord/tenant disputes. The Challenge Like many counties, much of the constituent paperwork is exactly that— paperwork. In t

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