Enhancing employee Digital Experience Management (DEM) implementations to accelerate ROI North Amercian energy giant | Energy and Utilities Business opportunity Enterprises that invest in digital experience management (DEM) tools will not only enhance employee engagement and customer satisfaction but can also improve operational efficiency through proactive risk management. A North American Fortune-200 energy company set a strategic priority to improve employee experience and invested in a DEM tool to collect and measure telemetry data from their 15,000 employees. To help achieve their goals, the company’s leadership team knew it needed a strategic partner with the right expertise to help accelerate business value and a return on their DEM investment. T echnical challenge

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