Case Study

Enhancing Customer Service with ATM Remote Management

Enhancing Customer Service with ATM Remote Management

Pages 2 Pages

ATM remote management system. Time- and cost-wise, it was inefficient for the bank's personnel to manage more than 5,000 ATMs across Korea. Prompt handling of errors. Since downtime causes the company to lose customers, prompt error handling and recovery were essential. Enhancing Customer Service with ATM Remote Management Looking to enhance its customer service through efficient ATM management, Shinhan Bank became one of the first banks in the world to adopt Intel® vProTM technology. With help from Intel vPro technology, Shinhan Bank is showing its commitment to customer-oriented technology innovation. Current Tasks Adopting Intel® vProTM technology. Shinhan Bank adopted Intel® vProTM technology for 1,500 of its ATMs. Solutions Case Study Intel® CoreTM vProTM Processor Family Financi

Join for free to read