CASE STUDY SHARE THIS ? ? ? BUSINESS OBJECTIVES ENHANCING CUSTOMER EXPERIENCE WITH SOFTWARE AUTHENTICATION AND PSD2-COMPLIANT DYNAMIC LINKING Bank of Cyprus Group is the leading banking and financial services group in Cyprus. The bank provides a wide range of financial products and services, including retail and commercial banking, investment banking, and insurance. The bank serves customers through the 1Bank Internet banking portal, the Bank of Cyprus mobile banking app, more than 120 branches in Cyprus, a number of subsidiaries and Representative Offices in Moscow and Saint Petersburg in Russia, Kiev in Ukraine, and Beijing in China. The Bank of Cyprus had distributed OneSpan’s hardware tokens to their customer base for years. However, as customers shift to mobile transac

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