Case Study ENGAGE Enables the New Hosted Contact Center Marketplace with Dialogic SBC CASE SUMMARY Challenge Fast growing, cloud-based contact center solution provider wanted to expand past traditional TDM connectivity solutions to help improve service velocity, architectural flexibility and manage costs. Solution Engage Pty Ltd (ENGAGE) selected the Dialogic ® BorderNet ™ 2020 Session Border Controller (SBC) to enable it to look beyond tra

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