END TO END CONTRACTING FOR ENTERPRISE CLIENTS
END TO END CONTRACTING FOR ENTERPRISE CLIENTS
1 PagesEND TO END CONTRACTING FOR ENTERPRISE CLIENTS ACHIEVING CUSTOMER CENTRIC BUSINESS TRANSFORMATION VISION Transform the Customer Experience for their Largest Customers Telecom Italia recognized that for their largest customers, they needed to provide a differentiated customer experience. They faced many challenges operating a complex IT infrastructure. The IT infrastructure was “siloed” supporting specific domain technologies. Their IT infrastr
