Case Study
Enabling Student Loans Company to Provide Quick and Consistent Answers - - Across Multiple Channels and from Every Agent
Enabling Student Loans Company to Provide Quick and Consistent Answers - - Across Multiple Channels and from Every Agent
Success Story THE BUSINESS CHALLENGE The Student Loans Company (SLC) is a non-profit government-owned organization set up in 1989 to provide loans and grants to students in universities and colleges in the UK. SLC works with Local Authorities in Wales, the Student Awards Agency for Scotland, the Education and Library boards in Northern Ireland, Higher Education Institutions and HM Revenue & Customs, to provide student support in the UK. SLC’s