www.ID.me Copyright © 2018 ID.me, Inc. Contact Info: sales@ID.me To streamline services and deliver a more cohesive user experience, the Department of Veteran Affairs (VA) launched VA.gov, a secure digital portal that gives Veterans direct access to their benefits and resources online. VA’s objective was to improve the Veteran digital experience and better enable Veterans to discover and claim the benefits they earned through their service to our country. VA.gov would become the Veteran community’s digital front door to access all VA information, benefits, and services. The VA.gov team needed to protect the platform with robust identity verification. The team had two objectives: 1. Deploy a Secure NIST-compliant Login To protect Veterans from fraud, VA.gov had to meet the National Inst

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