Case Study

Enables End-to-end Content Management with Newgen Contextual Content Services

Enables End-to-end Content Management with Newgen Contextual Content Services

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About the Client The client is one of the leading digital banks in the Philippines. The bank aims to bridge the financial inclusion gap in the country with its products and extend its services to Southeast and South Asia. A Philippines-based Bank Enables End-to-end Content Management with Newgen Contextual Content Services Challenges Faced by the Client Difficulty in managing customer documents related to onboarding, KYC, and loans Inability to identify and classify documents Difficulty in retrieving documents Lack of a content management system Lack of intelligent document tagging capabilityEnabling End-to-end Content Management with Newgen The bank partnered with Newgen to digitize and streamline its content-centric processes. After deploying Newgen’s SaaS-b

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