Case Study Enterprise Software IP Workstation Analytics Employee Productivity Measurement system CLIENT A global IT services company having 1000+ workforces specializing in providing independent verification and validation services to data storage equipment providers CHALLENGE ? Meeting end client SLAs for increased team productivity quarter on quarter ? From line manager’s perspective: ? Employee productivity is usually measured & tracked based on quantum of deliverables over time. Some employees are more productive than others. ? Employee Productivity changes over time due to various factors – external and internal ? Close monitoring and micromanaging employees though necessary is not practical approach to address productivity issues ? Lack of practical & automate

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