Emirates Airlines - Systems Training

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BT provided a new Agent Desktop application and associated services for Emirates Airline call centres in Dubai, Mumbai, Melbourne, Johannesburg, Karachi, Manchester and New York. They commissioned Walkgrove to develop a bespoke e-learning solution to help train 1,500 desk agents and their team leaders. Walkgrove despatched a team of consultants to Dubai to work alongside BT to scope and define the project. The e-learning, which is delivered vi

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Emirates Airlines - Systems Training

Emirates Airlines - Systems Training

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