Case study: EMCAS Industry: Contact centre; Financial services EMCAS calls on hSo’s voice & data expertise Managed Networks : IP Communications : Cloud Computing At a glance Why they chose hSo Carrier independence and value – by dealing with all major UK network operators. Carrier restrictions can compromise clients like EMCAS with some sites not in major cities, so choice and cost-effectiveness in this area were particularly welcome. True dual carrier resilience – from using different carriers at each site. Attentiveness and flexibility – ability to work closely with EMCAS to achieve performance, timescale & budget objectives. hSo can also create solutions adaptable to rapid growth. Responsiveness – ability to respond quickly to the needs of EMCAS. Firstly, with pricing for pot

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