In 2017, Elmwood Home Care received survey deficiencies. They searched for a new software partner to better support them in operating their business and delivering quality care. They turned to Axxess for help. Elmwood achieved deficiency-free surveys, added a second location and grew census from 80 to 450 patients. During the COVID-19 pandemic, leadership continuously refined operations and training which led to their latest successes, including maintaining a 100% referral to admission rate within 48 hours and no COVID-19 infection transmission among staff and patients. We now approach surveys with confidence in our processes and documentation.

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