Pythian Client Case Study ELITE HOTEL CHAIN USES DATA TO ENHANCE LOYALTY INDUSTRY Hospitality TECHNOLOGIES AWS Cloud, Kinesis Firehose/Helper/ Agent, Amazon S3 Blob storage, Amazon Redshift, Tableau BUSINESS NEED The hotel wanted to make use of large volumes of data from multiple sources, including their booking system and in-room tablets that captured how clients customized their room settings. This would enable them to optimize the overall guest experience and customize room settings before guests arrive for return stays. SOLUTION Pythian developed a scalable, real-time, self-serve platform on AWS that integrated data from multiple sources and prepared it for user-friendly dashboards. This solution gave them actionable insights on how they could streamline ope

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