Case Study
Electro-Matic Products, Inc.
Success Highlights Challenges • Automate sales, reporting and training processes for a Michigan-based distributor, and integrate Customer Relationship Management so that all employees could work from the same database Solution • Epicor Prophet 21 Benefits • Data entry is 3-4 times faster than with previous system • Real-time information available to salespeople • 5-10% increase in overall sales, without adding any customer service personnel