Challenge • Wanted to effectively track nonconformances and to ensure all nonconformances/corrective actions were adequately managed. • Needed to track and measure key performance indicators to evaluate the success of various organizational efforts. • Wanted to implement a system that would allow for complete control over creation and distribution of documents. • Required a system to adequately document and report organizational functions to comply with Governmental legislation (Bill 198). • Required a flexible solution that would adapt to support future growth and development of the organization. Solution • Special focus on Document Control, Training Management, Audits Management, Nonconformance Reporting, Corrective & Preventive Actions and Communications Tracking • Implemented Intele

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