El Paso County 911 District partnered with Presidio to modernize its emergency response infrastructure, addressing cybersecurity threats, fake 911 calls, and rising demands from serving a population of 845,000. Presidio implemented SolarWinds Orion tools to enhance visibility, migrated the mission-critical CAD system to a virtualized environment, and supported the rollout of the new Regional Communications Center. These steps improved resilience, efficiency, and disaster recovery preparedness. The partnership reduced downtime, strengthened cybersecurity, and enabled faster emergency response while ensuring scalability, innovation, and cost control. Presidio now serves as a trusted advisor for ongoing improvements.

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