Case Study
eircom’s Group Technology Division Sees 30% Drop in Administration Hours and Uplift in Productivity with Portfolio
eircom’s Group Technology Division Sees 30% Drop in Administration Hours and Uplift in Productivity with Portfolio
Case study About eircom Group eircom is the largest provider of fixed-line and mobile telecommunications services in Ireland. The company has approximately 2 million customers and the most extensive telecommunications network in Ireland. Its mobile division operates under the Meteor and eMobile brands. In addition, eircom Wholesale is the largest wholesale operator in Ireland, providing products and services to more than 28 wholesale customers, across a range of regulated and unregulated markets. The Group Technology division within eircom facilitates product and service development for the core internal and external eircom markets: eircom Business (serving corporate and small business markets), Consumer (Meteor and EMobile) and wholesale markets. It manages product roadmaps and