BUSINESS Health Insurance Fund INDUSTRY Healthcare APPLICATION SQL, Cisco Suite (Call Manager, UCCX, Workforce Mgmt and Call Recording) , VDI (VMware View), Sharepoint, Exchange, File and Print LOCATION Australia SIZE 19 VMs CASE STUDY: HEALTH INSURANCE FUND OF AUSTRALIA The Health Insurance Fund (HIF) of Australia is a not-for-profit organization headquartered in Perth, WA, Australia. They have over 120,000 members who rely on them to provide the insurance cover they need for their healthcare. With a very small IT team, they need to deliver a robust and available infrastructure to ensure no interruption in services. This makes disaster recovery a required component of their IT strategy. As HIF has a relatively small IT team and budget, cost and complexity are the front runners in

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