PRECISE CASE STUDY Educational Institution in USA (PeopleSoft) Introduction This case study of an educational institution is based on an August 2017 survey of Precise customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality. Challenges The business challenges that led the profiled organization to evaluate and ultimately select Precise: Inconsistent or poor application end-user experiences Multiple severe, unpredictable incidents An inability to proactively deal with problems before they impact the organization Uncertainty about how system changes will affect application performance Use Case The key features and functionalities of Precise that the surveyed organization uses: Uses Precise for the foll

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