Edinburgh Airport Uses Welcome by Neatebox in Efforts to Improve Assistance for Disabled Passengers Challenge After being rated worst UK airport for their disability provision in the CAA report of 2016, Scotland’s busiest airport, Edinburgh Airport, put a greater emphasis on improving the travel experience for their disabled passengers. With 1 in 5 people in the UK being disabled, they recognised the need to provide a more inclusive and accommodating atmosphere to their disabled passengers. To accomplish this goal, the team worked with charities to gain greater understanding of the needs of people with disabilities. At the same time, they looked at technological solutions that will support them in delivering better assistance not only to physically impaired passengers b

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