Edcon - Providing Edcon Group With Thousands Of Pieces Of Business Intelligence
Edcon - Providing Edcon Group With Thousands Of Pieces Of Business Intelligence
1 PagesE: info@feedbackferret.com W: www.feedbackferret.com CASE STUDY EDCON Q “Customer service was transformed into business intelligence, with all aspects of the business – from Risk to Operations, Marketing to Finance – looking to it to provide strategic direction.” E dcon is the largest non-food retailer in South Africa and has been in operation for more than 80 years. It owns over 1,300 stores ZLWKQLQHGL?HUHQWVWRUHIRUPDWV Initially
