CUSTOMER STORY ECommerce Home Goods Retailer • Reduced forecasting errors by 50% • Reduced ‘unhealthy’ distressed or aged inventory by 50% • Increased inventory turns by 25% Results • Demand Forecasting & Planning • Inventory Optimization Solution • Retail Industry Challenges This Internet retailer was growing fast and outgrowing its planning system. It was taking a team of three planners roughly 100 hours a week to create a forecast and replenishment orders. They were also dealing with a growing assortment of SKUs, each with its own seasonality, demand pattern and supplier lead time. The onerous planning process was overwhelming and the team knew it was time to find a new planning system. Project & Objectives The senior inventory planning manager for the retailer explains, “B

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