CLIENT CHALLENGE The Board of Directors of this fast-growing, privately- held Ecommerce Company recognized that they are accountable for enterprise risk management, and they were particularly concerned about cyber risk, since one of their recent acquisitions had been victimized by a cyber incident. However, they hadn’t yet appointed a Chief Information Security Officer (CISO), and they needed their technology leaders to stay focused on software development and production operations. The Board still needed information, so they instructed the head of IT Operations to find an experienced consultant that could complete an initial assessment and put the company on a path to an effective cyber risk management process. APPROACH After reviewing multiple proposals, the company hired Coa

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