Email is a critical tool for this ecommerce company. It’s the primary way they communicate with customers and drive business, with daily deals being sent via email. As such, the company needed to ensure that all emails they send are successfully delivered to their customers, while malicious email attempting to phish their customers, as well as their own employees, is blocked. Legitimate emails were blocked and customers were being phished The problem came to a head when the company was blacklisted by several ISPs, meaning emails could not be delivered. Emails able to get through were being marked as spam. This situation was directly impacting their business. With limited insight into the sources sending email on their behalf, they had no way of combatting these ongoing sp

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