Critical Issue Around the clock, every day of the year, thousands of people across North America check into and out of Eastridge Workforce Management’s time and attendance system. The consequences of any downtime would be dire for both Eastridge and its clients. Business Challenge Eastridge Workforce Solutions delivers workforce management services and technologies to more than 1,300 clients across North America. Its time and attendance system alone processes transactions from thousands of people 24 hours a day, 365 days a year. As clients’ employees check in and out through the system, it verifies who is allowed to be there and who should be there. It also records employees’ time to generate accurate payrolls. In the words of Brad Taylor, CIO of Eastridge, “It would be cata

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