Case Study

Dynamics 365 Implementation and Support Optimizes a Versatile Industrial Services Company’s Performance

Dynamics 365 Implementation and Support Optimizes a Versatile Industrial Services Company’s Performance

Pages 3 Pages

A fast-growing full-service construction company needed stronger project tracking, estimation, costing, and multi-entity financial management, but a prior Dynamics AX 2012 implementation could not adapt and created functionality and performance issues, especially in financial analysis and payroll. Synoptek reviewed requirements and delivered an implementation and support plan that tailored AX/Dynamics capabilities across project accounting, supply chain, HR, expense and inventory management, CRM, procurement and sourcing, and vendor collaboration, including onboarding subcontractors and tracking required safety certificates. They merged the work order system into D365, integrated the Timberline estimation tool, and enabled BI, KPIs, role centers, and portal functions, while providing 24/7

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