DXC Technology DXC Technology unifies HR service delivery with ServiceNow IMPLEMENTATION STORYAs the world’s leading independent, end-to-end IT services company, DXC Technology leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes. Challenge Following a major merger, DXC wanted to deliver consistent, intuitive, effortless HR services to every employee Solution Replaced siloed legacy systems with ServiceNow, creating a unified service center where employees can submit cases and requests, search articles, and chat with HR agents Products - ServiceNow ® HR Service Delivery 17 weeks to go live, a record time Improved employee CSAT scores significantly, and

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