Durham Nephrology Associates Enhances Reporting and Patient Experience Using CCPay
Durham Nephrology Associates Enhances Reporting and Patient Experience Using CCPay
2 PagesDurham Nephrology Associates Enhances Reporting and Patient Experience Using CCPay The Details 5-7 Number of Trials Being Managed Solutions: Clinical Conductor CTMS and CCPay Overview Durham Nephrology Associates knew that an online payment application was the right solution for their trial participants. However, the system they had in place from a prominent debit provider was not fulfilling their needs, and worse, was the source of increased patient complaints. The team was spending inordinate amounts of time on resolving participant payment issues, and the system’s reporting did not provide the depth they needed for internal and sponsor records. Durham Nephrology Associates, part of Frenova Research, had been using Advarra’s Clinical Conductor CTMS for five years, so making th
