Installation of a bespoke UC platform What we did Maintel replaced existing disparate legacy telephony infrastructure and transformed the Council’s network with a tailored Mitel UC platform incorporating a single telephony structure and contact centre capability. Case study: Local government For more information on all of our services, visit maintel.co.uk, email info@maintel.co.uk or call +44 (0)344 871 1122. Durham County Council “ We were very impressed with the way Maintel tailored its proposal to our individual needs... the fact that we’ve had a dedicated and highly experienced member of the Maintel team working with us onsite means that any potential issues have been dealt with swiftly and with minimum fuss. ” Paul Makepeace, Senior Project Manager, Durham County Counci

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