Design and upgrade of core infrastructure What we did Maintel (formerly Intrinsic) transformed Conwy CBC’s network infrastructure with next-generation IP telephony and contact centre technology to better connect its offices, driving end-user service levels and staff productivity. Case study: Local government For more information on all of our services, visit maintel.co.uk, email info@maintel.co.uk or call +44 (0)344 871 1122. Conwy County Council “ The converged solution enables our offices to work together more cohesively for better service. Maintel has shown great dedication and expertise in installing our solution, and it doesn’t surprise me that their services are now used by an increasing number of public sector organisations in Wales. ” Paul Ubsys, IT Services Maneger, Con

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