Dubai Marine Beach Resort & Spa improves Guest Service and Staff Efficiency A POINT-OF-SALE PLATFORM FROM AGILYSYS TRANSFORMS EMPLOYEE WORKFLOWS, ACHIEVING PROCESS INNOVATION Executive Summary: Dubai Marine Beach Resort & Spa - a luxury beachfront property, was looking to upgrade their point-of-sale technology to improve guest service and staff workflows. After implementing Agilysys InfoGenesis ® POS and InfoGenesis ® Flex, the company captures up-to-the-minute guest and server performance data for reporting flexibility and on-the-go operations management. The solution has helped the organization provide better guest service while dramatically increasing service staff efficiency and satisfaction. Dubai Marine Beach Resort & Spa: Mr. Shiju Nair is the IT Manager who, with h

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