www.oliverwight-eame.com Oliver Wight EAME – Customer Profile – DSM NeoResins DSM NeoResins New product introduction success increased by 40% Average time to market reduced from 40 months to 12 months First-pass quality rate of NPIs increased to 95% 24-month rolling forecast by customer, product, segment and plant Working-capital-to-sales ratio reduced from more than 18% to less than 11% Organisational structure adopted as role- model

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