With 350 employees spread across seven locations in Southwestern Ontario, Phaeton built a successful business based on a reputation for outstanding customer service. In a highly competitive market, they sought to reduce costs and empower staff to excel through better collaboration across wireless, email and voicemail messaging. Case Study Driving Efciency and Spending More Time with Customers About Phaeton Since 1993, the Phaeton Automotive Group, based in London, Ontario, has operated one of Canada’s most successful and progressive automotive groups. Phaeton operates seven locations within a highly competitive automotive marketplace in southern Ontario. Phaeton’s Challenges The company recently moved its data centre to its Mississauga location – including its accounting, inventory an

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