SUCCESS STORY Drifts- och Servicenämnden Enhances Municipal Services With NetIQ Identity Manager Executive Summary INDUSTRY DESCRIPTION Sixteen local governments in Sweden formed Drifts- och Servicenämnden (DSN) in 2010 to deliver compliant, effective and cost-efficient IT services to more than 280,000 citizens. BUSINESS SITUATION To deliver these services effectively, DSN first needed to ensure an authoritative source of identity data on

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