CASE STUDY For more information call 866.587.5572 Re-activate dormant patients by sending text messages to find out how they are doing and offer to schedule an appointment. BACKGROUND Dr. Gabrielle Freedman took over her fathers practice several years ago. She looked to ZingIt Mobile to help her connect and engage patients. “Testing is a thousand times better than calling and leaving messages, our results were awesome.” Dr. Freedman Contact patients who have not been to the office in the last several months and let them know that we now are texting. The message was simple and personal. “Hello Steve! We can now text patients, and you can text us back! What do you think? :) Dr. Freedman ” Patients would then text right back. • 40 dormant patients were sent

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