Case study DP World is one of the largest marine terminal operators with more than 60 terminals across six continents, playing a vital role in the World’s infrastructure. DP World Australia, in a partnership with three innovative technology companies, wanted to improve the efficiency of their operations by delivering real time, critical, operational information into the hands of their port staff. Partnering with Microsoft, Altis Consulting and Extended Results, DP World Australia wanted to lead a revolution on the waterfront by putting performance information into the hands of field staff. The Problem DP World wanted to increase employee productivity, improve customer service and maintain a competitive advantage. DP World Australia wanted an innovativ

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