1-800-530-4251 | INMOMENT . C OM InMoment Case Study | Auntie Anne’s Whether you’re at the airport racing to catch a flight or doing last-minute holiday shopping at the mall, it’s hard to resist the smell of those salty- sweet, soft, freshly baked pretzels from Auntie Anne’s. Anne herself (yes, she’s a real person) calls the story of Auntie Anne’s a “twist of fate.” Perhaps it’s fate that brought Auntie Anne’s in contact with InMoment. It’s a partnership that’s producing more than just half-baked results, and that’s the story we’ll explore here. Don’t Get It Twisted, Auntie Anne’s Employees Also Win at CX “CARING FOR OTHER PEOPLE IS OUR PURPOSE,” the pretzel franchise proclaims–and Auntie Anne’s delivers on that mission, both for guests and franchises, using InMoment’s XI (E

Join for free to read