Case Study

Donately Fights Fraud and Carding Bot Attacks

Donately Fights Fraud and Carding Bot Attacks

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Donately, an online fundraising platform serving nonprofits and social causes, faced a surge in fraudulent bot-driven transactions, particularly from Brazil, where the fraud-to-legitimate ratio reached 1,000:1. To address this without blocking legitimate donors, Donately implemented HUMAN Application Protection, a behavior-based AI solution that detects and stops bad bots in real time. Within three days, fraudulent attempts dropped from 100,000 to about 150. The system integrated seamlessly into existing infrastructure and reduced chargebacks while freeing staff from constant fraud management. HUMAN’s 24/7 expert support ensured continued protection and operational focus.

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