Critical Issue DKSH must ensure efficient and speedy services for its custom - ers and suppliers at its Corporate Shared Services Center Sdn Bhd (CSSC) in Kuala Lumpur, Malaysia. Providing those ser- vices requires the continuous availability of massive amounts of business data. In the event of data loss or corruption, CSSC must be able to perform a fast, easy recovery to resume operations. It was with these requirements in mind that DKSH began its search for an effective data protection and recovery solution. Business Challenge To provide faster and more responsive service to its clients, DKSH created a multi-million dollar (USD) investment consolidated data center in Malaysia to centralize its worldwide IT driven processes and services. The Corporate Shared Services Center Sdn

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