Case Study

Disease Management Operations Improvement

Disease Management Operations Improvement

DISEASE MANAGEMENT OPERATIONS IMPROVEMENT HEALTHCARE & LIFE SCIENCES CASE STUDY BUSINESS CASE Programs offered by the disease management division of a Fortune 50 health insurer had grown substantially as a result of acquisitions. The programs needed to be stream- lined and standardized across the company’s 14-state re- gion. Because of inconsistencies between health plans in each state, challenges existed in the proper benefit identification

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