Discount Drug Mart’s ePA Solution and Medication Adherence Program
Discount Drug Mart’s ePA Solution and Medication Adherence Program
8 PagesELECTRONIC PRIOR AUTHORIZATION Discount Drug Mart’s ePA Solution and Medication Adherence Program CASE STUDYThe strenuous paper PA process required Discount Drug Mart pharmacists to spend valuable time calling and faxing PA requests. Time that could instead be directed toward patient-centered services. Beyond time implications, the manual workflow often resulted in delays in therapy and patient frustration, leading to prescription abandonment. Discount Drug Mart has always valued and implemented a “patient first” philosophy, making the obstacles presented by medication prior authorization (PA) important to address. BACKGROUND AUTOMATE 96% Pharmacy Utilization 100% Increase in Prescriber Access 50% Faster Time to Therapy Initiate a prior authorization (PA) request electronically with
