CoverMyMeds reduces call center volume up to 22 percent1 and increases first-time electronic prior authorization (ePA) submissions by 13 percent.
CoverMyMeds reduces call center volume up to 22 percent1 and increases first-time electronic prior authorization (ePA) submissions by 13 percent.
7 PagesPA STARTER CoverMyMeds reduces call center volume up to 22 percent 1 and increases first-time electronic prior authorization (ePA) submissions by 13 percent. 2 CASE STUDYgo.covermymeds.com/pastarter MARKET NEED Historically, health care professionals (HCPs) and payers have relied on traditional methods such as phone and fax to complete and review prior authorization (PA) requests. These channels make for an inefficient and time-consuming process, resulting in unnecessary operational costs for payers and patients abandoning prescriptions 40 percent of the time. 3 PA Starter is easily implemented within the payer’s call center and allows representatives to quickly initiate an ePA request for a provider. By catching the provider in the moment of completing a PA request, the agen
