Digitizing Medical Device Field Corrective Actions with IQVIA MedTech

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A global imaging company faced a large Class II corrective action involving 700 U.S. consignees under strict FDA timelines. IQVIA MedTech managed end-to-end communications, from customized letters to digital response forms and weekly dashboards. The program launched within four weeks, exceeded the 95% response rate goal, and provided real-time, transparent reporting for FDA review. New contacts were also captured, strengthening customer data. IQVIA’s validated processes ensured compliance, efficiency, and confidence in managing high-stakes recalls.

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Digitizing Medical Device Field Corrective Actions with IQVIA MedTech

Digitizing Medical Device Field Corrective Actions with IQVIA MedTech

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