TRANSPORTATION WHITE PAPER Digitize to thrive How digitizing the order-to-cash cycle can benefit customers, employees and business finances in the transportation sector billtrust.com/products6 The need to digitize 3 Challenges and opportunities 5 Digitize the whole order-to-cash cycle 8 Case study: Southeastern Freight Lines 14 Conclusions and recommendations 15 ContentsThe need to digitize The transportation and logistics sector is capable of spectacular innovation, like driverless trucks, yet hasn’t addressed the digitization of its core business processes. Despite recent mergers, transportation is still a highly fragmented industry, and business challenges vary between different types of operators: • For full load and LTL operators, the main issue is coping with high volumes

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